Terms of service

TERMS OF SERVICE

This website is operated by Nativ Footwear. By accessing and using our website, you agree to comply with the following terms and conditions.

1. General Information

2. Use of the Website
By using this website, you confirm that you:

  • Are of legal age or have appropriate legal authorisation
  • Will not use the site for any unlawful purpose
  • Will provide accurate and complete information when placing orders

We reserve the right to refuse service to any user in cases of misuse.

3. Products and Prices

  • All prices are displayed in pounds sterling (£)
  • We reserve the right to amend prices at any time
  • We endeavour to display each product as accurately as possible

We cannot guarantee that colours displayed on screen are entirely accurate, as this may vary between devices.

4. Availability
All orders are subject to stock availability. Should an item become unavailable after purchase:

  • We will notify you as soon as possible
  • You may choose between a full refund or an alternative product

5. Order Process
Upon placing an order:

  • You will receive an email confirmation
  • The contract is deemed complete once that confirmation has been sent

We reserve the right to cancel orders in the event of:

  • Payment errors
  • Incorrect or incomplete details
  • Suspected fraudulent activity

6. Delivery

  • Delivery times are estimates and may vary
  • Nativ Footwear is not liable for delays outside of our control, including those caused by couriers or customs

7. Returns
Returns are governed by our Returns Policy, in accordance with the UK Consumer Rights Act 2015. We accept returns in the event of a faulty product or an error on our part.

8. Intellectual Property
All content on this website — including images, text, design, logo, and collections — is the property of Nativ Footwear and is protected under applicable intellectual property law. Reproduction, distribution, or commercial use without express written authorisation is strictly prohibited.

9. Data Protection
The handling of personal data is governed by our Privacy Policy and complies with the UK General Data Protection Regulation (UK GDPR).

10. Liability
Nativ Footwear shall not be liable for:

  • Indirect damages arising from use of the site
  • Technical errors or service interruptions
  • Misuse of the site by the user

11. Amendments
We reserve the right to update these terms at any time. Changes take effect upon publication on the website.

12. Governing Law
These terms are governed by the laws of England and Wales. In the event of a dispute, both parties agree to submit to the jurisdiction of the courts of England and Wales.

13. Contact
For any enquiries:

Last updated: 17 June 2026